FAQs
Using Testbase Online
When opening the 'show full screen tab' how do I get back to the main view?
There is an icon in the top right hand corner of the screen (turquoise square). Click on it and it will return you to the main view.
How do I create a question paper?
Compiling questions into a document is done by dragging and dropping question records into the New Document pane. You can drag single questions or you can use standard Windows techniques to drag and drop more than one record.
How do you delete questions from the new document view?
To remove an individual question from your document compilation, simply drag it from the Document pane to the wastepaper bin in the bottom left-hand corner. The number of marks and the total time will adjust automatically.
Can a mark scheme be created to accompany the questions I have selected?
A mark scheme is automatically created when you create the question paper. You can find the mark scheme tab on the viewer window.
Once I have searched and filtered by categories how do I reset the contents panel to show all questions?
To reset the list of questions click on the 'Remove all filters' tab. This will remove any filters set and return you to the full list of questions.
Export to Word
Pictures/graphics do not show after exporting to MS Word (on screen or printed document).
This may be an issue for users with Word version 2003 or older. To view the images go to Edit/Links in the Word doc.
Select all graphics in the list and Break Link button (on the right).
Strange characters and question marks appear instead of accented characters in MS Word when a new document is exported
If you are seeing characters like Â, ’ or other strange Latin letters where spaces and punctuation should be, first check which version of Word you are using (Help/About).
Word 2002 - Click Tools/Options/General/Web Options/Encoding. Choose Unicode (UTF-8).
Word 2007 - Click Microsoft Office button/Word Options/Advanced/Web Options/Encoding. Choose Unicode (UTF-8).
The page layout has changed after exporting to Word
Depending on the format and size of the content the layout may differ from the online.
You can easily amend this by setting the margins of the Word document. Go to the File menu and choose the following Page setup:
Margins: 2 cm (Top, Bottom, Left and Right)
Paper: A4
Headers and Footers: 1.25 cm